You’re in good hands

We’re more than a modern learning solution, we’re your partner. We’ll be by your side every step of the way to build a learning solution that delivers the results you’re after. From implementation to content, ongoing support and strategic services, we’ve got you covered.

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Implementation

Launching a new learning solution can be overwhelming without the right support. We get it. That’s why an experienced member of our implementation team will partner with you through each step of our implementation process to help you launch with confidence.

How we can help:

  • Build an implementation plan to ensure we’re aligned on the things that matter most like success measures, timelines and resources
  • Make sure technical details like platform set up, branding and testing are taken care of
  • Get administrators and frontline managers up to speed with live, virtual or recorded training sessions
  • Generate buzz and excitement within your organization with our communication toolkit
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“I’m not nervous about what the next steps are because I feel like I always have a partner. It’s really my team of two plus the whole Axonify team.”

– Lorraine Williams, Senior Manager, Customer and Performance Enablement, Rogers Communications
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Content services

Creating new content takes time and resources that some teams just can’t spare. We’ll help you stock your platform with the impactful content you need to get your people doing the right things for your business, fast.

How we can help:

  • Translate your business goals into a content strategy that maximizes impact with our learning experts
  • Access our free library of 300+ ready-to-go topics, built and vetted through Axonify’s learning experts
  • Take advantage of our third-party content subscriptions through partners including the Retail Doctor, Vado, Open Sesame and more
  • Build custom content that helps your employees remember to do the unique things that make your business stand out
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Ongoing support

Launch is just the beginning. After you go live, you’ll never have a shortage of help or advice. We promise. With access to an experienced customer success manager and support resources you can feel confident you’ll see success with Axonify long term.

How we can help:

  • Access to a dedicated customer success manager to help you leverage best practices, new features and insights
  • Chat with a live rep to answer technical support questions
  • Search technical support tips, how-to’s, articles and videos in our 24/7 support library
  • Join our online user community to learn how others in your industry are using Axonify
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97% CSAT

Our customers like us so much that we maintain an average customer satisfaction (CSAT) score of 97%.

Strategic services

Want to take your learning strategy to the next level? Our strategic services team can help you find new, innovative ways to drive success across your organization.

Additional services designed just for you:

  • Review existing learning systems and programs that are in place to design a modern learning ecosystem that drives results
  • Map your current training approach and content to your long-term business strategy to identify gaps and a plan to fill them
  • Work with our experts to train your team how to design, create and manage Axonify with expert results

Let’s partner to bring impactful frontline learning to life.

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